Please note that we have recently gone live with a new website! Your account has been imported into our new system and all you need to do to continue is set yourself a new password, if you have not already done so. You only need to do this once and we apologise for the inconvenience.

Enter your email address as your Username below, and the words shown in the recaptcha images, then click Submit. We will email you a link to a page where you can create a new password.

If you have any problems at all please contact the HA Office on 0300 100 0223 or email